民航客艙服務(wù)英語教程（“十三五”全國高等院校民航服務(wù)專業(yè)規(guī)劃教材）簡介，目錄書摘
本教材是按照空中乘務(wù)員客艙服務(wù)工作流程設(shè)計和編寫的，旨在使學(xué)生在模擬實際工作的情景中，練習(xí)并掌握原汁原味的客艙服務(wù)用語，能夠用英語與客艙乘客友好交流，并提供優(yōu)質(zhì)的服務(wù)。
本教材可作為空中乘務(wù)專業(yè)本（專）科學(xué)生的課堂教學(xué)用書，也可以作為民航企業(yè)及各培訓(xùn)機(jī)構(gòu)的空乘人員崗前培訓(xùn)教材，亦可作為具有一定英語基礎(chǔ)的旅客的自學(xué)用書等。
目 錄
Unit 1 Preparation for the Flight
Section ADialogues
Section BAnnouncements
Section CSupplementary Reading
Section DInterview English
Unit 2 Passenger Reception
Section ADialogues
Section BAnnouncements
Section CSupplementary Reading
Section DInterview English
Unit 3 Safety Check before Takeoff
Section ADialogues
Section BAnnouncements
Section CSupplementary Reading
Section DInterview English
Unit 4 Reasons for Delay
Section ADialogues
Section BAnnouncements
Section CSupplementary Reading
Section DInterview English
Unit 5 Drink and Meal Service
Section ADialogues
Section BAnnouncements
Section CSupplementary Reading
Section DInterview English
Unit 6 Special Passengers Service
Section ADialogues
Section BAnnouncements
Section CSupplementary Reading
Section DInterview English
Unit 7 Emergency Procedures
Section ADialogues
Section BAnnouncements
Section CSupplementary Reading
Section DInterview English
Unit 8 In flight Entertainment
Section ADialogues
Section BAnnouncements
Section CSupplementary Reading
Section DInterview English
Unit 9 Duty Free Sales
Section ADialogues
Section BAnnouncements
Section CSupplementary Reading
Section DInterview English
Unit 10 Transfer Service
Section ADialogues
Section BAnnouncements
Section CSupplementary Reading
Section DInterview English
Unit 11 Customs，Immigration and Quarantine
Section ADialogues
Section BAnnouncements
Section CSupplementary Reading
Section DInterview English
Unit 12 Pre arrival and Post arrival
Section ADialogues
Section BAnnouncements
Section CSupplementary Reading
Section DInterview English
References
Appendix The Key to the Exercises
京公網(wǎng)安備 11000002000088號
