目錄:前言
Part 1 Business Letters英語函電
Chapter 1 The Introduction of Business Letters函電介紹
1.1 Introduction介紹
1.2 The Principles of Business Writing函電寫作原則
1.3 The Structure of Business Writing函電寫作結(jié)構(gòu)
1.4 Fax and E-mail傳真和電子郵件
Chapter 2 Establishment of Business Relations建立業(yè)務(wù)關(guān)系
2.1 Request for the Establishment of Business Relations請求建立業(yè)務(wù)關(guān)系
2.2 A Letter of Reference and Reply查詢信回復(fù)信
2.3 A Sales Letter銷售信
Chapter 3 Enquires and Offers詢盤與報盤
3.1 A General Enquiry一般詢盤
3.2 A Specific Enquiry具體詢盤
3.3 A Non-firm Ofier虛盤
3.4 A Firm Offer實盤
Chapter 4 Counter-offers還盤
4.1 Requests for Lower Price要求降價的還盤
4.2 Declining Price Reduction拒絕降價的還盤
4.3 Concession on Price做出降價讓步的還盤
Chapter 5 Business Contracts and Orders商務(wù)合同與訂單
5.1 Placing an Order下訂單
5.2 Sending a Sales Confirmation寄送銷售合同
5.3 Making a Repeat Order續(xù)訂業(yè)務(wù)
5.4 Failure to Supply不能供貨
Chapter 6 Payment Terms付款方式
6.1 Asking for Easier Terms要求寬松的付款方式
6.2 Requesting for Payment by D/A要求承兌交單的方式付款
6.3 Requesting for Payment by D/P要求付款交單的方式付款
Chapter 7 Letter of Credit信用證
7.1 Urging the Establishment of L/C催開信用證
7.2 Applying for L/C申請開立信用證
7.3 Advising the Establishment of L/C通知開立信用證
7.4 Amending L/C修改信用證
7.5 Asking for Extension of L/C要求展證
Chapter 8 Shipment and Insurance裝運與保險
8.1 Packing Requirement包裝要求
8.2 Urging Shipment催裝
8.3 Proposing Part Shipment and Transshipment建議分批裝運和轉(zhuǎn)運
8.4 Shipping Advice裝船通知
8.5 Insurance保險
Chapter 9 Complaints and Claims申訴與索賠
9.1 Complaints for Inferior Quality因質(zhì)量低劣提出索賠
9.2 Claims for Poor Packing因包裝不當(dāng)提出索賠
9.3 Claims for Shoa Delivery因數(shù)量短缺提出索賠
9.4 Claims Accepted理賠
9.5 Claims Rejected拒賠
Chapter 10 Agency代理
10.1 Asking for a Sole Agency要求獨家代理
10.2 A Favorable and Unfavorable Reply同意與拒絕代理
Part 2 Business Documents單證
Chapter 1 Contract合同
Chapter 2 The Application of L/C開證申請書
Chapter 3 L/C信用證
Chapter 4 Certificate of Origin原產(chǎn)地證
Chapter 5 Packing List箱單
Chapter 6 Invoice發(fā)票
Chapter 7 Insurance Policy保險單
參考文獻(xiàn)