目錄:Unit One
Introduction to Writing Business Correspondence
Unit Two
Structure and Forms of Business Correspondence
Unit Three
Communicating after Trade Fair
Unit Four
Inquiry and Offer
Unit Five
Orders and Acknowledgements
Unit Six
Terms of Payment
Unit Seven
Insurance
Unit Eight
Packing
Unit Nine
Shipment
Unit Ten
Agency
Unit Eleven
Claim and Settlement
Unit Twelve
Skill Training
References