Unit 2 Office
Warming-up:Schedules
Reading A:Annoying Office Habits
Reading B:SWAP Industries Newsletter
Listening & Speaking:Making Arrangements
Writing: Agenda
Mini-project:Travel Plan
Language Lab:Exercises
Self-study Room:Tenses
Unit 3 Business Meals
Warming-up:Having Lunch
Reading A:Deals over Meals
Reading B:Friendship Lunch Menu
Listening & Speaking:Dining Out
Writing: Invitation
Mini-project:Having Lunch
Language Lab:Exercises
Self-study Room:Passive Voice
Unit 4 Product
Warming-up:Describing Products
Reading A:Our Heritage
Reading B:iPod Safety Manual
Listening & Speaking:Talking About Products
Writing: Catalog
Mini-project:Describing a Process
Language Lab:Exercises
Self-study Room:Subject-Verb Agreement
Unit 5 Trade
Warming-up:Promotion Slogans
Reading A:International Trade
Reading B:NaturaJam Sales Confirmation
Listening & Speaking:Negotiating Price
Writing: Memo
Mini-project:Selling a Product
Language Lab:Exercises
Self-study Room:Noun Clauses
Unit 6 Transportation
Warming-up:Shipping Labels
Reading A:How Do We Transport Our Goods?
Reading B:FedEx International Air Waybill
Listening & Speaking:Dealing with Delivery
Writing: Delivery by Mail
Mini-project:Selling a Product
Language Lab:Exercises
Self-study Room:Attributiive Clauses
Unit 7 Customer Service
Warming-up:Questionnaire
Reading A:IReally Want to Know
Reading B:AppleCare+for iPhone
Listening & Speaking:Handling Complaints
Writing: Letter of Adjustment
Mini-project:Customer Satisfaction Survey
Language Lab:Exercises
Self-study Room:Adverbial Clauses
Unit 8 Career
Warming-up:Job Ad
Reading A:Career Trends
Reading B:McDonald's Corporate Careers
Listening & Speaking:Job Hunting
Writing: Resume
Mini-project:Job Interview
Language Lab:Exercises
Self-study Room:Nonfinite Verbs
Glossary